Did our engineer arrive at the time agreed when making the request/inquiry?
Was our engineer ready to commence work at the time agreed?
Did our engineer sign/clock in/report to the Engineering/Workshop Manager and was inducted to the site requirements?
Was our engineer engaging, courteous and communicative?
Was the DTS engineer’s van clean and well presented?
Were you satisfied with the standard of work and productivity/or did the fixed price work get completed as agreed?
Did our engineer work safely, within the site specified Health and Safety requirements?
When the task/job was completed did our engineer leave the job clean and tidy?
Was all documentation/vehicle paperwork completed, signed and handed in as appropriate?
Would you use DTS again for engineering support – cover/fixed price work?
Would you recommend DTS to your fellow colleagues/line manager?
If there were any issues/occurrences/inquiries, where these dealt with to your satisfaction?
Specialists in maintaining, repair and testing of Cummins, Detroit Diesel engines, and Allison transmissions. Our technicians are trained to Cummins, Detroit and Allison factory standards.
840 line street , Easton , Pa 18042